Make a Payment
You may pay a Bill or place money on account for our services using our online payment system up to a maximum of £5,000.00 upon the below terms.
Payments are made in GB Sterling and will usually take 1 – 3 working days to reach our account.
Important information regarding third party payments
We are unable to accept payments to third parties online, for example to a Bank for a debt or a mortgage deposit. If you do make this type of payment online, we will have no choice but to refund and return your payment which could take up to ten working days, and could result in significant delays to your case. Please see our Terms and Conditions below for more information.
Click the relevant link below to be taken to our payment gateway:
Payment Terms and Conditions
Teacher Stern LLP (“the LLP”) is a limited liability partnership registered in England and Wales under the registration number OC332605 under the Limited Liability Partnerships Act 2000.
Payment Services
When using our online payment system you will be redirected to our designated provider who will process your payment card details and take payment. Payment details are not stored within our system.
Please note, Personal Data such as your name, address and contact details may be required. Any Personal Data will be used in accordance with Data Protection requirements.
Some personal information will be received by us for reference purposes. We will not keep this information for longer than is necessary for the purpose for which it is collected.
During the payment process you will be required to enter the credit or debit card security code and you may be asked for further card authentication by your credit or debit card provider.
You may only arrange to pay using the online payment system Bills which are not more than £5,000 in total.
Additional Terms
Payments made by credit and debit card are subject to clearance by your card provider and will normally take 1 – 3 working days to credit Teacher Stern LLP client account. If your payment is required for immediate use please call us to discuss another method of payment. Outgoing payments will not be made using your credit/debit card payment until we are in receipt of cleared funds.
Any refunds due on a matter where payment has been made wholly by credit/debit card will only be refunded by using the card details previously supplied.
Requested refunds will be dealt with under our complaints procedure. Refunds will not be made where the payment has already been used to meet third party expenses.
If you are not entirely satisfied with our service, we agree to refund you in accordance with our terms and conditions and code of conduct as regulated by the Solicitors Regulation Authority.
Payments by card can only be accepted with authorisation from the cardholder. If you are not the cardholder please call the Accounts Team for assistance on 020 7242 3191. If you are not happy at any point whilst using the online payment facility please call the Accounts Team who will be happy to assist you.
If you have any questions, need to make a payment over £5,000.00 or would rather make the transaction over the telephone please contact 020 7242 3191 between 9:30 am and 5:30 pm Monday to Friday.
